Crack Attack Crew LLC – Privacy Policy
Effective Date: August 28, 2026
Company Name: Crack Attack Crew LLC
Phone: 210‑769‑9023
Email: admin@cactx.online / chanel@cactx.online
Website: www.cactx.online
Location: San Antonio & New Braunfels, Texas
- Introduction
Crack Attack Crew LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, Google Business Profile, BBB listing, social media pages, or when you contact us directly.
By using our services, you agree to the practices described in this Privacy Policy. - Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
Name
Phone number
Email address
Service address
Photos or videos you send for estimates
Messages or inquiries submitted through our website, Google Business Profile, BBB, or social media
Payment information (only when invoices are paid—processed securely through third‑party payment processors)
B. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on the site
Basic analytics data
We do not collect sensitive personal information such as Social Security numbers, driver’s license numbers, or financial account numbers.
3. How We Use Your Information
We use your information to:
Provide estimates and schedule services
Communicate with you about your project
Send invoices, receipts, or service confirmations
Improve our website and customer experience
Respond to BBB or Google Business inquiries
Maintain internal business records
Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information to any third party.
- Sharing Your Information
We only share your information in the following situations:
Service Providers: Trusted partners who help us process payments, manage scheduling, or host our website.
Legal Requirements: If required by law, court order, or government request.
Business Operations: If you leave a review on Google or BBB, your name (as you provide it) may appear publicly.
We do not share your information for marketing by third parties. - Cookies & Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyze website traffic.
You can disable cookies through your browser settings at any time. - Data Security
We take reasonable steps to protect your information, including:
Secure hosting
Encrypted communication channels
Restricted access to customer data
Use of reputable third‑party payment processors
However, no online system is 100% secure, and we cannot guarantee absolute protection. - Your Rights
Depending on your location, you may have the right to:
Request a copy of the information we hold
Ask us to correct inaccurate information
Request deletion of your information
Opt out of marketing communications
To exercise these rights, contact us at admin@cactx.online or chanel@cactx.online.
- Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect information from children. - Links to Third‑Party Sites
Our website or Google Business Profile may contain links to external websites.
We are not responsible for the privacy practices of those sites. - Updates to This Policy
We may update this Privacy Policy from time to time.
The “Effective Date” at the top will reflect the most recent version. - Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
Crack Attack Crew LLC
Phone: 210‑769‑9023
Email: admin@cactx.online / chanel@cactx.online
Website: www.cactx.online